Is ISO 9000 for you?
ISO 9001 is a globally accepted quality management system standard. Organizations in manufacturing and service sectors are increasingly using the ISO concepts to improve operation efficiencies, the quality of their products and customer satisfaction. Formal certification is often viewed as a "Passport" to international markets.
This Course is for you if:
- You’ve been asked by some major customers to implement an ISO compliant and/or certified quality management system in order to continue to do business with them.
- You’ve been directed to learn more about ISO 9000 and its impact on the organization.
- You’re organization has decided to go for ISO 9000 certification or to implement a quality management system compliant with the standard.
- You would like to understand the standard’s requirements and become an active member of the development and implementation team.
- You would like to improve your operational effectiveness and efficiency and achieve customer satisfaction.
You’ll Learn:
- What is ISO 9000 and what are its benefits
- In-Depth Review of the ISO 9001 Requirements
- The Auditor Approach
- Steps to Registration
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Course
Outline
Introduction
What is ISO 9000
- History
- Scope
- Field of Application
The ISO 9000 Series
Internal Company Benefits
External Company Benefits
Key Terms and Definitions
In-Depth Requirement Review
Interrelation Between Elements
What to Expect From Auditors
Typical Auditor Questions
Steps to Registration
Helpful hints for:
- Procedure Development
- Procedure Formatting
- Process Flowcharting
Cost
$700 per person (5 person min)
$495 each additional over 5
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